Privacy Policy

We respect the privacy of our users and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit https://poswavehq.com or use our services through our restaurant management software and associated services ("Services"). By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect different types of information to provide and improve our Services, including:

Personal Information

• Name
• Email Address
• Phone Number
• Payment Details
• Account Information (for registration and access control)

Business Information

• Restaurant Name
• Business Address
• Menu Information
• Operating Hours

Usage Data

• IP Address
• Browser Type and Version
• Operating System
• Date and Time of Access
• Pages Viewed and Features Used

Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to enhance user experience, monitor usage, and analyze traffic patterns on our platform. You can control cookies through your browser settings.

How We Use the Information

• To Provide and Improve Our Services: Including managing restaurant operations, processing payments, and providing customer support.
• Personalization: Customizing the user experience, such as suggesting menu options or operational improvements based on your data.
• Communications: To send you updates, promotional materials, or respond to your inquiries.
• Analytics: To monitor and analyze trends, usage, and activities to improve our software functionality.
• Legal Compliance: To comply with applicable legal and regulatory requirements.

Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes. We may, however, share your information in the following situations:

• Service Providers: We may share data with third-party service providers who help us deliver our Services (e.g., payment processors, cloud storage providers).
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., courts or government agencies).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly to stay informed of how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• PosWave HQ
• Email: [email protected]
• Phone: +1 234 567 890

This Privacy Policy ensures that PosWave HQ is transparent about data practices while maintaining the highest level of protection for users' personal information.